Bacari

Los Angeles, CA
5+ locations
Eddie Segura
Event Coordinator
From top to bottom - Perfect Venue has completely altered the way our team keeps track of events, communicates with guests and our team. We joke about how we did events without Perfect Venue for so long!

What were your previous challenges?

There were two of us using email, and uploading multiple files to every inquiry and copy and pasting a standard response. We would compile ‘briefs’ for events based on memory and deep diving into email threads. It left a lot of room for errors and lost information.

What was the impact of switching to Perfect Venue?

From top to bottom - Perfect Venue has completely altered the way our team and our stores are able to keep track of events, communicate with our guests and amongst ourselves, and ultimately provide the most consistent information in a timely manner! We joke about how we could’ve done events without Perfect Venue for so long!

For the events team at Bacari, I would say the templates have been a game changer for us! It’s so easy and convenient for us to respond to all our different kind of inquiries by the click of a button - and a huge time saver! The notes are also helpful for us to keep track of small details and conversations that might’ve happened in person or over the phone.

Has your event revenue increased since using Perfect Venue?

How was the setup and migration process?

About the venue

Something special about Bacari is that we have locations all over the Los Angeles area, and each store is its own and has it’s own pricing based on location - so when we say we have something for everyone, we mean we have something for everyone, anywhere in LA! There’s a Bacari within 30 minutes of almost every neighborhood - that’s really unique as far as restaurants go, unless it’s a chain! Perfect Venue helps us easily transfer information for guests from location to location, depending on what they’re looking for and which location is more convenient to them!

All of our venues are slightly different, but intended to feel like cozy, communal spaces. Our events range from standard reservations with a set menu of up to 24 guests, to a variety of semi- and fully-private options across all of our locations. We really have something for every group size and budget!

Anything else you want to share?

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